Personal data on tinswer.com

The user, when using one of the services of the portal tinswer.com (hereinafter the « Portal »), benefits in accordance with the European Regulation on Data Protection of May 25, 2018, from a right of access, opposition, erasure, rectification and portability of personal data concerning him (hereafter « Data ») and that he is likely to communicate in connection with the use of one of these services, as well as that a right to the limitation of treatment.

The Data it communicates, if any, when using any of the services offered on the Portal are processed either by Tinswer, if this service is proposed and operated by Tinswer or by a third-party partner if this service is offered and operated by a third-party partner. If the User Data is processed by Tinswer, the rights mentioned in the preceding paragraph are recalled and specified in each of the General Conditions of Use (hereinafter referred to as Terms) of the service concerned and at any time it will be able to access, modify or delete its Data according to the conditions mentioned in these Terms. If the Data is communicated to a third-party partner, he is invited to read the third-party’s personal data policy.

In order to improve his experience on the Portal, Tinswer may collect information relating to the functioning of the pages web site tinswer.com. This information enables Tinswer, for example, to detect the technical origin of the error pages displayed to users in order to make the necessary corrections. This technical information is not used commercially.

In addition, when the user views or clicks advertising banners during his visit to the Portal, cookies may be placed in order to provide him with targeted advertising content. He will find, by clicking on the link below Cookies, detailed information on these cookies and in particular the means allowing him to set his browser to neutralize or refuse the placement of these cookies.

For more information on his commitments in terms of personal data, Tinswer invites you to consult the Tinswer Charter on the protection of personal data and privacy.

The Tinswer Charter on the protection of personal data and privacy

The Tinswer Charter (hereinafter Tinswer) undertakes, in the framework of its activities and in accordance with the legislation in force in France and Europe, to ensure the protection, confidentiality and security of the personal data of users of its services, as well as respecting their privacy. The commitments, described in this Charter, respond to the principles advocated by the National Commission for Informatics and Liberties (CNIL).

1. Tinswer honestly and transparently collects the personal data of its customers and prospects
1.1 Tinswer is prohibited from collecting personal data communicated by companies, users of these services without having informed the persons concerned
1.2 Tinswer collects this data to provide the services requested by its customers, to meet the management needs of its customers and prospects, and informs them of the use made of it.
1.3 Tinswer ensures the relevance of the personal data collected to better know its customers and ensure a quality service
1.4 Tinswer informs users of the removal of cookies and other tracers on the sites it publishes.

2. Tinswer uses the personal data collected in the course of its commercial activities
2.1 Tinswer ensures the confidentiality of the personal data entrusted to it and from the design of services, sites, applications respects the principles of data protection
2.2 Tinswer uses customers’ personal data to authenticate them to secure access to their customer area
2.3 Tinswer only discloses personal data to its authorized service providers and ensures that they comply with strict conditions of confidentiality, use and protection of such data.
2.4 Tinswer is prohibited from communicating personal data to business partners without informing its customers and without offering them the opportunity to exercise their right of opposition.

3. Tinswer takes the necessary measures to ensure the security of personal data
3.1 Tinswer implements security measures adapted to the degree of sensitivity of the personal data to protect them from malicious intrusion, loss, alteration or disclosure to unauthorized third parties
3.2 Tinswer issues access authorizations to its information system only to those who need it to perform their duties
3.3 Tinswer makes its employees aware of the protection of personal data made available to them in the performance of their duties and ensures that they comply with the rules in force and the company’s code of ethics
3.4 Tinswer conducts regular audits to verify the proper operational application of these rules
3.5 Tinswer requires its service providers to comply with the technical and organizational security principles necessary to protect Personal Data against personal data breach in accordance with the applicable Data Protection Laws.

4. Tinswer respects the retention periods of personal data
4.1 Tinswer limits the retention of personal data to the duration defined by law or that declared by the duration of the service
4.2 Tinswer undertakes to erase the data from its databases at the end of this period.

5. Tinswer informs its customers and prospects of their personal data rights
Tinswer informs them about the possibility of exercising their rights of access, deletion, communication, and rectification of information concerning them as well as their right of opposition for legitimate reasons and their right to the portability of their data and their right to limitation of treatment.

6. Tinswer informs and advises its customers to protect their privacy
Tinswer takes measures to limit the intrusive actions of third parties (spam …) and informs its customers about electronic attacks (phishing, viruses, rapt information, …)